Apprentice Enquiry Handler

  • Nuffield Health Newcastle
  • Newcastle upon Tyne, Newcastle Upon Tyne
  • £376.50 per week

Are you passionate about customer service? Then you could join the UK's leading Healthcare Charity. We're recruiting great people to our friendly, welcoming Newcastle hospital. If you are looking to get your career started, you could join us here.

Recommend this opportunity to a Friend
Vacancy employer logo for Nuffield Health Newcastle

  • GMFJ Reference
    195949
  • Wages
    £376.50 p/w
  • Hours
    37.50 per week
  • Date Posted
    06/07/2022
  • Start Date
    17/08/2022

  • Location
    Newcastle upon Tyne
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Opportunity Type
    Intermediate Level 2
  • Employer
    Nuffield Health Newcastle

Description

Join Nuffield Health and create the future you want, today.

● We will offer you a generous benefits package, starting at £376.50 weekly pay (based on 37.5 hours per week).

● Provide on-going apprenticeship training and career development (15 months initially in learning with option for further progression to Customer Services Specialist Level 3 apprenticeship and beyond).

● Support you in the role through Line Management, a designated Mentor and team support.

As an Enquiry Handler at our Newcastle hospital, you'll bring and develop excellent verbal communication skills and a positive, proactive customer-focused attitude. Through on the job training aligned to the Customer Services Practitioner Level 2 Apprenticeship you will build on your logical approach and confidence, become familiar with a variety of systems, and learn to prioritise and manage your workload in a fast-paced team environment.

As an Enquiry Handler, you will:

● Expertly handle all contact with our customers.

● Ensure the customer journey is always seamless.

● Be part of an exciting, varied and dynamic environment.

● Bring your skills to deliver excellent customer service, every time.

● Cover varied shifts (between Monday to Friday, 8am to 6pm).

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. With a range of fantastic lifestyle and wellbeing rewards, like free gym membership, generous annual leave and private healthcare. - at Nuffield Health, we'll take care of what's important to you.

At Nuffield Health you will be working towards your Customer Service Practitioner Level 2 Apprenticeship over the course of 15 months.

For more information about this vacancy please contact Lifetime Training on 0333 0143 669 (Ref ID: 195949)

● Customer focused attitude ● Excellent verbal communication ● Able to work in a fast-paced team environment
No qualifications needed
Customer Service Practitioner Level 2 Functional Skills in maths and English
● Positive attitude ● Proactive ● Confident
On-going training and career development.

Based on this opportunity you might also be interested in.

Business admin

  • Business & Administration
  • N/A p/w
  • Traineeship
  • Bradford

West Yorkshire
Business admin

A Traineeship is a course that includes a work placement It can last from 6 weeks up to 6 months.A Traineeship isnt a job It is an educational course that takes place in a workplace.It is for young people Anyone aged 16 to 24 year olds (or 25 year olds with an education, health and care plan) can apply.Traineeships prepare you for work Traineeships are perfect for getting an individual ready for an Apprenticeship or job if they dont have the appropriate skills or experience.A guaranteed interview At the end of a Traineeship the Trainee is guaranteed an interview for an Apprenticeship or job if available, or an exit interview with written feedbackFunded by the Government There is no cost to businesses, with full funding coming from the Government.Traineeships are flexible Traineeship programmes can be tailored to meet your needs or those of the business and local labour market. Traineeships are unpaid Employers are not required to pay you for the work placement however you may get expenses for transport and meals from your employeeTraineeships benefit everyone Having a Trainee within a business allows for current employees to experience training and mentoringThere are lots of Traineeships Traineeship vacancies can be found by going to www.gov.ukfind-traineeship, asking a local college or Qube Learning, by speaking to a school careers advisor or by speaking to an adviser at your Jobcentre Plus

More Info & Apply
Business Administration Apprenticeship

  • Business & Administration
  • 177.97 p/w
  • Advanced Level 3
  • Leeds

West Yorkshire
Business Administration Apprenticeship

A law firm working in areas from residential to wills & probate, our client are looking for a budding and enthusiastic Business Administration Apprentice to join their growing team.

More Info & Apply
Business Administration Apprentice

  • Business & Administration
  • 198.75 p/w
  • Advanced Level 3
  • Accrington

Business Administration Apprentice

Our client are a provider of international courier, parcel delivery and courier services. They have an exciting opportunity within the Accounts department to as a Business Administration Apprentice. They are looking for an individual who is passionate about delivering an exceptional service with a confident personality.

More Info & Apply
Business & Administration Apprentice

  • Business & Administration
  • 287.00 p/w
  • Advanced Level 3
  • London

London
Business & Administration Apprentice

This role is perfect for someone looking to develop their career in a fast-paced environment whilst gaining vital skills and knowledge that can be used whilst moving up the ranks.

More Info & Apply
Business Adminstration Traineeships

  • Business & Administration
  • N/A p/w
  • Traineeship
  • London

Business Adminstration Traineeships

Traineeships are perfect if youre aged 16-23, have D grade or lower at GCSE and are looking to get into work.Gain work skills, work experience, an employers reference and get ready for employment in around 8 weeks.

More Info & Apply
Traineeship Business Administration

  • Business & Administration
  • N/A p/w
  • Traineeship
  • Bradford

West Yorkshire
Traineeship Business Administration

To support the administration staff with their office admin duties, which include: Dealing with clients, on the phone and email, filing, photocopying, dealing with emails, assisting with webinars, ordering and posting social media content.

More Info & Apply
Business & Administration Apprentice

  • Business & Administration
  • Competitive p/w
  • Advanced Level 3
  • London

London
Business & Administration Apprentice

To undertake a one year apprenticeship working within one of 5 hospitals.

More Info & Apply
Business Administration Traineeship

  • Business & Administration
  • N/A p/w
  • Traineeship
  • Canary Wharf

London
Business Administration Traineeship

Traineeships are perfect if youre aged 16-23, have D grade or lower at GCSE and are looking to get into work.Gain work skills, work experience, an employers reference and get ready for employment in around 8 weeks.After completing the course, there is the potential for a full-time role with the employer

More Info & Apply
Opportunities with Lifetime Training

Established in 1995, Lifetime Training's founding principle was to support individuals and businesses to perform better through the delivery of outstanding training programmes.

Today this principle remains core to Lifetime Training's business and has enabled them to become one of the UK's market-leading training providers, offering apprenticeship programmes, recruitment services and training courses.

 Find Out More
Cyber Essentials
© 2021 GetMyFirstJob Ltd.

Your first steps into the world of work for Apprenticeships, Degree Apprenticeships, Work Experience & Graduate Jobs