Level 3 Hospitality Supervisor Apprenticeship (Food & Beverage) in Milton Keynes

  • Novotel Milton Keynes
  • Milton Keynes
  • £11.56 per hour

We are looking for a Team Leader to provide our guests with a high standard of service. If you want to work for a world leading hotel group in hospitality this role may be just what you’re looking for.

Vacancy employer logo for Novotel Milton Keynes

  • GMFJ Reference
    179322
  • Wages
    £11.56 p/h
  • Hours
    39.00 per week
  • Date Posted
    04/04/2022
  • Start Date
    02/09/2022

  • Location
    Milton Keynes
  • Status
    Now Taking Applications
  • Sector
    Catering & Hospitality
  • Opportunity Type
    Advanced Level 3
  • Employer
    Novotel Milton Keynes

Description

The ideal candidate will:

  • Behave and act in an exemplary fashion, embodying the brand mind-set
  • Supervise the team of Food and Beverage Department, helping them improve their skills and providing support for career development
  • Improve sales, the quality of service and promotion of services in compliance with hygiene and security standards
  • Conveys the hotel's image through his/her attitude, professionalism and involvement in the field
  • Ensure that all products served to guests conform to standard and are of good quality
  • Develop revenue and profit margins
  • Help the hotel meet its targets
  • Provide information for guests within his/her field of competence or directs them to the right person
  • Remain polite and courteous at all times whatever customers may request
  • Handle any complaints immediately and sensibly, and keeps the manager informed

Customer relations:

  • Develops high quality relationships with guests, from the moment they arrive and throughout their stay, in order to foster loyalty.
  • Enquires whether guests are satisfied throughout their experience
  • Takes into account and anticipates guests'

Benefits:

  • Free nights stay in UK M
  • 50% discount on F&B
  • discounted rate etc

For more information about this vacancy please contact HIT Training on 02382 149390 (Ref ID: 179322)

  • Good communication skills
  • Knowledge of working in a bar or restaurant environment

GSCE’s preferable

On Job training provided

  • Lots of opportunity to learn from online Accor Tools.
  • Level 3 Team Leader/Supervisor
  • Functional Skills in maths and English if required

  • Attention to detail
  • Willing to learn & develop within company
  • Positive
  • Motivated
  • Friendly & Professional

An opportunity to work on the progression within Accor & explore the world of hospitality.

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Opportunities with HIT Training

HIT Training is the leading specialist training and apprenticeship provider for the UK’s Catering & Hospitality industry.

At HIT Training we have a positive vision of what apprenticeships can do: improve individual's skills and therefore their life chances; make businesses more efficient; and boost the economy. People are at the centre of everything we do; that goes for our own staff as well as those we serve. We take pride in helping people become the best they can be.

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